1 - 3 Years
(Both Male & Married Females)
Qualification – Masters in Food Technology / Bio – Technology / Bio- Chemistry / Microbiology or equivalent degree (Bachelors can also apply with 2 year experience in this field)
communication skills & knowledge of E-mail & MS- Excel.
- Answer calls professionally to provide information about products
- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Answer questions about products or the company
- Ask questions to understand customer requirements
- Enter and update customer information in the database
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
|Salary||1 Lac 50 Thousand To 3 Lac 50 Thousand P.A.|
|Industry||Pharma / R&D / Biotech|
|Work Experience||1 - 3 Years|
|Qualification||Professional Degree, Other Bachelor Degree, Other Master Degree, Post Graduate Diploma|
|Contact Person||Mr. G.K. Patel|