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+91-8320982915

E-mail : gjvataliya@gmail.com

Urgent Requirement In Service Desk

2 - 6 Years

Bangalore


Job Description

International tech support- excellent comm

No MTI

50% to comm

50% tech support

service desk
For candidates with only L1 exp- even if the candidate has 6 yrs of exp he will be offer 3.6 LPA

HANDLING INBOUND CALLS & TICKETS IN GSD.

EXPERIENCE IN WORKING WITH INTERNATIONAL SERVICE DESK CALLS IN AN INBOUND CALL TAKING ROLE.

HANDLING BASIC L1 QUERIES FOR THE USER.

INSTALL, UPGRADE,SUPPORT AND TROUBLESHOOT FOR PRINTERS AND COMPUTER HARDWARE.

PERFORM GENERAL PREVENTIVE MAINTENANCE TASKS FOR COMPUTERS, LAPTOPS AND PRINTERS.

Salary 3 Lac 50 Thousand To 6 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 2 - 6 Years
Qualification Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree

Key Skills

support Service desk Advance Excel troubleshooting SERVICE NOW Maintenance Engineer tech support life insurance

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